NICVA’s submission to the draft Programme for Government reflects the culmination of a series of six consultation sessions with just under 200 people over the last four months and provides a comprehensive overview of the key issues effecting the voluntary and community sector and the people, families and communities it works with.

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NICVA News

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Choosing which media to place inserts in. Finding media whose circulation matches exactly the profile of supporter you want to recruit is not easy. Bearing in mind that responsiveness to direct marketing communication is the most important criterion for donor recruitment, the only readers certain to have this component of the match you want will be mail order subscribers. Choose these first as a test of the medium wherever you can. Next choose special interest magazines which match the assumed lifestyle interests of your donors. Lastly choose general interest magazines and newspapers ( such as local newspapers ).

Designing and writing. With insert leaflets, of course, the whole message and response device have to be boiled down to fit onto one sheet of paper. Most loose insert media will only allow a maximum weight of insert – in practice one sheet of A4 folded in whichever way you design. So the message needs to be concentrated and punchy. Put the entire proposition and price on the front page of the leaflet. ( e.g. Feed a hungry child for a month for just £12 ). A two  colour leaflet will normally suffice – in fact documentary photography often looks better in black and white than colour.

Printing. There is no need to use a specialist printer, though beware of delivery charges if the printer is a long way from the magazine’s mailing house.

Analysing results. Follow the guidelines provided for cold mailings. Expect less than 0.2% response and expect a high level of anonymous donations. Unfortunately, loose inserts have a major downside risk. Results are extremely difficult to predict from tests as conditions vary greatly between insertion dates and, of course, vastly between different media, even if the readership is, on paper, the same profile. ( e.g.  ABC1, affluent women ). This makes loose inserts as a medium really one more suited to large volume users.

Press adverts.

The elements of the process for recruiting donors by press adverts are:

  • Decide on the target market you are seeking and secure placement of the advert in magazines and newspapers you believe to have the right profile of readership for the type of person you want to recruit.
  • Design, write and produce print-ready artwork for the advert.
  • Send the advert artwork to the newspapers or magazines you are using.
  • Analyse results.

Now let us examine these in turn.

Choosing the media to place the advert in. Follow the guidelines for loose inserts above. It is tempting to follow the logic that since the big charities use press advertising, it must work as they know what they are doing. Many of the adverts you see in the press are using unsold space and are either free or sold at what are called ‘distress’ rates. In fact it is possible to have standing artwork ready for the paper to inert when they fail to sell all the advertising space they have available. Collect the papers and magazines you plan to use and monitor charity advertising in them. If a wide range of causes advertise, then this is a good sign. If only horse rescue societies, blindness causes and disaster emergency relief agencies appear, then treat with caution. These latter three seem to be the only types of charity to make press advertising work on a regular basis across a wide range of media.

Designing and writing. Follow the guidance for loose inserts above. Don’t forget to put the proposition and price prominently.

Analysing results. Follow the guidance for cold mailings. The same guidance about predicting results applies as given for ‘loose inserts’.

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Seattle-area friends: I’ll be speaking at the upcoming conference of the Northwest Development Officer’s Association, along with Jill Perry of Providence Hospice of Seattle Foundation on Friday, June 7, at the Lynnwood Convention Center.

Our presentation: How to Create a Revenue-Producing, Relationship-Building, Donor-Centric Newsletter. We’ll share the secrets of great nonprofit newsletters, including, how to write headlines, the right voice for a newsletter, design principles, and the common “money-saving” idea that kills newsletters.

Information and registration here. Early bird (that is, lower price) registration until May 24.

Hope to see you there!

Future Fundraising Now

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If you have ever cited “donor fatigue” as something that might be hurting your fundraising results, you need to read this article by Sean Triner at Pareto Fundraising: Donor fatigue fatigue.

I believe donor fatigue is a pretend thing (used by unsuccessful fundraisers to cover their … tracks). If you don’t believe me, listen to Sean. He has mathematical proof that there’s no donor fatigue.

That proof: Good old RFV (recency, frequency, value) often called RFM or (recency, frequency, monetary.) A standard and time-tested tool from commercial direct marketing. Here’s how it plays out for us:


  • Recency: The more recently a donor gave the more likely she is to donate now.
  • Frequency: The more times a person has donated, the more likely they are to donate again.
  • Monetary: Donors tend to give around the same amount each time they give. This tells us what is the right amount to ask any given donor. Make sure it’s about what they’ve given before.

These are utterly dependable truths in fundraising. And they are exactly counter to the donor fatigue hypothesis, which says that you’ll get more if you ask less. That never happens. If you are pursuing that strategy, you are losing revenue and causing more of your donors to lapse.

Discarding the donor fatigue myth is a quick and easy change you can make to bring quick and meaningful improvements to your fundraising program.

Future Fundraising Now

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The first Viewfinder survey of 2013 continues to demonstrate the uneven impact of the current economic conditions in the voluntary and community sector.  The trends identified through the last few Viewfinder surveys reveal a consistent picture across the sector and continue to reflect the impact of the financial downturn on resources and demand for services. 

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NICVA News

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